A spokesperson said that 'this absolutely should not be happening and is being escalated immediately.' Over in Australia, it sounds like the same Pepsi ad has been bugging viewers of the Foxtel TV service, as there have been many similar reports about it interrupting playback.Īnd just like Plex, Foxtel too has denied any involvement with the rogue ads.

Plex later told GigaOM that it has nothing to do with the annoying new ads – and it's not the only company that has had to defend itself against complaints from irate customers as a result. This isn't just a case of the occasional banner ad appearing on a menu, either – as many owners have reported in recent days, the problem here is video ads, which have even been interrupting playback of users' own personal vids.Ī discussion on Reddit has documented numerous complaints from those with Samsung smart TVs, and many sound similar to this example, from a user watching videos through the Plex app: 'Every movie I play 20-30 minutes in it plays the pepsi ad, no audio but crisp clear ad. Owners of Samsung smart TVs have been voicing their frustrations in recent days, as the devices have been inserting ads into content where, frankly, they don't belong.

Plex app samsung tv